HomeTend

📊Information We Collect

Personal Information

• Account Data: Email address, first name, and password (securely hashed)
• Profile Information: DIY proficiency level, home details (year built, square footage, bedrooms, bathrooms, home type), zip code
• Authentication Data: Login credentials and session information

Home Maintenance Data

• Task Information: Maintenance tasks, schedules, completion status, notes, and photos
• Home Documents: Manuals, receipts, and maintenance records you upload
• Maintenance History: Completed tasks, patterns, and home score analytics
• AI Interactions: Questions you ask our AI assistant and responses

Technical Information

• Usage Analytics: App usage patterns, feature interactions, and performance data (anonymized)
• Device Information: Device type, operating system version, and app version
• Crash Reports: Error logs and diagnostic information to improve app stability
• Weather Data: Location-based weather information for maintenance recommendations

⚙️How We Use Your Information

• App Functionality: Provide and improve the HomeTend app experience
• Personalized Recommendations: Generate AI-powered maintenance plans based on your home profile
• Task Management: Create, schedule, and track maintenance tasks
• Weather Integration: Suggest weather-appropriate maintenance tasks
• Progress Tracking: Calculate home maintenance scores and track completion patterns
• Account Management: Enable secure login and account management
• Support: Provide customer support and troubleshoot issues
• App Improvement: Analyze usage patterns to enhance features and performance

🤖AI Processing

HomeTend uses artificial intelligence to provide personalized maintenance recommendations. Here's how we handle your data for AI processing:

• AI Service Providers: We use OpenAI's services to process your maintenance questions and generate personalized responses
• Data Processing: Your home profile, task history, and questions are sent to AI services to generate relevant maintenance advice
• No Training Data: Your personal data is not used to train AI models
• Secure Transmission: All data sent to AI services is encrypted in transit
• Data Retention: AI service providers may temporarily store your data for processing but do not retain it for training purposes

🤝Sharing of Information

Third Party	Purpose	Data Shared
Supabase	Database hosting and user authentication	Account data, home information, tasks
OpenAI	AI-powered maintenance recommendations	Home profile, task history, questions (anonymized)
Apple	Payment processing and app distribution	Payment information (we don't see this data)
Weather Services	Location-based weather data	Zip code only (for weather recommendations)

• No Sale of Data: We never sell your personal information to third parties.
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, user data may be transferred as part of the business assets

🛡️Your Rights

• Access: Request access to your personal data
• Correction: Update or correct your information in the app settings
• Deletion: Delete your account at any time: Settings → Account → Manage Account → Delete Account
• Grace Period: After requesting deletion, you have a 48-hour grace period to cancel the request in the app or by emailing support@hometendapp.com
• Data Export: Export your data in a portable format
• Opt-out: Disable analytics and AI suggestions in app settings
• Withdraw Consent: Withdraw consent for data processing at any time

🔒Security

We implement comprehensive security measures to protect your information:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Database Security: Row Level Security (RLS) policies protect your data from unauthorized access
• Authentication: Secure password hashing and session management
• Access Controls: Strict access controls and regular security audits
• Data Minimization: We only collect and retain data necessary for app functionality
• Regular Updates: Continuous security updates and vulnerability assessments

📅Data Retention

• Active Accounts: We retain your data while your account is active
• Account Deletion: Data is permanently deleted after a 48-hour grace period following deletion request
• Inactive Accounts: Accounts inactive for 12 months are automatically deleted
• Legal Requirements: Some data may be retained longer if required by law
• Backup Data: Deleted data is removed from backups within 30 days

👶Children's Privacy

HomeTend is designed for users of all ages, including children. We are committed to protecting the privacy of all our users, especially children under 13.

• Age-Appropriate Content: Our app contains educational content about home maintenance that is suitable for all ages
• Minimal Data Collection: We collect only the information necessary for app functionality
• Parental Controls: Parents can disable data collection and AI features in app settings
• No Personal Information from Children: We do not knowingly collect personal information from children under 13 without parental consent
• Parental Rights: Parents can contact us at support@hometendapp.com to review or delete their child's information

🌍International Users

If you are using HomeTend from outside the United States, please note that your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

📝Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on this page with a new "Effective Date"
• Notify you of significant changes through the app or email
• Obtain your consent for material changes where required by law